Introduction
At MedSpa Software, we value your privacy and are committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our website, platform, or professional services related to online booking, payments, memberships, treatment management, and marketing automation.
By using our site or platform, you agree to the practices described below.
Information We Collect
We collect only the data necessary to provide reliable, secure, and personalized service. This may include:
- Name, email address, and phone number
- Clinic or business name and professional role
- Appointment, transaction, or payment details
- Treatment notes, photos, or e-consent data entered by authorized users
- Information shared through contact forms, support requests, or email communication
- Technical details such as IP address, browser type, and analytics data (via cookies)
All information is collected lawfully and used exclusively for legitimate business and operational purposes.
How We Use Your Information
Collected information helps us deliver an efficient and secure platform experience. We use data to:
- Provide requested services and platform access
- Manage bookings, memberships, and payments
- Send important updates, reports, or notifications
- Improve platform functionality and user experience
- Ensure data security and prevent fraudulent activity
- Share educational or product-related insights (only with your consent)
We never sell, rent, or share your personal or business data for third-party advertising.
Data Protection & Security
MedSpa Software implements industry-standard administrative, technical, and physical safeguards to maintain the confidentiality and integrity of your data.
These include SSL encryption, secure servers, role-based access controls, and regular security audits.
All personal, client, and business information is stored securely to prevent unauthorized access, alteration, or disclosure.
Third-Party Access
We may work with trusted third-party providers to support platform operations — such as hosting, analytics, payment gateways, or email communication tools.
These partners are bound by confidentiality agreements and comply with global data protection regulations.
MedSpa Software does not share, sell, or disclose your data to unrelated third parties.
Cookies & Tracking
Our website uses cookies to enhance navigation, personalize your experience, and understand user behavior.
Cookies are small text files stored on your device. You can modify your browser settings to block or delete cookies, but certain site features may not function properly if disabled.
For more information, please review our Cookie Policy
(if published separately).
Policy Updates
You have the right to:
- Access and request a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data where legally permissible
- Withdraw consent for marketing or non-essential communications
Your Rights
We may revise this Privacy Policy periodically to reflect service improvements, new technologies, or regulatory requirements.
The most recent version will always be available on our website. Continued use of our platform constitutes acceptance of any updates.
Contact Information
For privacy-related inquiries, data requests, or questions about this policy, please contact:
Email: [email protected]