Terms of Service

Welcome to MedSpa Software

Welcome to MedSpa Software. By accessing or using our website, platform, or related professional services, you agree to comply with and be bound by these Terms of Service. These Terms govern your use of our platform, including features related to online booking, scheduling, payments, memberships, loyalty programs, treatment notes, and analytics. If you do not agree with any part of these Terms, please discontinue use of the website and platform immediately.

Acceptance of Terms

By creating an account, requesting a demo, or using any services provided by MedSpa Software, you acknowledge that you have read, understood, and agreed to these Terms. These Terms form a binding agreement between you (the “Client” or “User”) and MedSpa Software, governing access to and use of our platform and its associated services.

Scope and Use of Services

  • MedSpa Software provides a cloud-based management platform designed for medspas, clinics, and aesthetic professionals to manage appointments, payments, client records, memberships, marketing, and reporting.
  • You agree to use our platform only for lawful, professional, and business-related purposes in accordance with all applicable laws and regulations.
  • Unauthorized use, reproduction of materials, reverse engineering, or interference with network security is strictly prohibited.

Service Engagement and Payment

  • All subscriptions, integrations, or implementation services are confirmed via digital acceptance, proposal, or written agreement.
  • Pricing, deliverables, and billing cycles are defined before service activation.
  • Payments must be made according to the terms specified in your plan or agreement.
  • Failure to remit payment may result in suspension, restricted access, or termination of your account.
  • Additional fees may apply for custom features, onboarding, or third-party integrations.

Cancellations and Refunds

Subscription cancellations may be requested at any time through your account settings or by written notice to our support team. Refunds are not typically offered for active subscription periods already billed or for completed setup services. Partial refunds, if applicable, will be handled in accordance with your subscription plan and applicable consumer laws.

Limitation of Liability

While MedSpa Software strives to maintain reliable uptime and data integrity, we do not guarantee uninterrupted access or error-free operation. Our services are provided “as is” without warranties of any kind, express or implied. MedSpa Software is not liable for any indirect, incidental, or consequential damages arising from the use—or inability to use—our platform, integrations, or third-party services. All analytics, reports, and dashboards are provided for informational purposes only.

Intellectual Property Rights

All content, software, databases, and design elements within the MedSpa Software platform are the exclusive intellectual property of MedSpa Software and are protected under applicable copyright and trademark laws. Clients receive a non-exclusive, non-transferable license to use the platform for internal business purposes only. No portion of medspasoftware.cloud or its materials may be copied, distributed, or modified without prior written authorization.

Confidentiality

Both MedSpa Software and the Client agree to maintain confidentiality of any non-public data or communications exchanged during service engagement. Client and patient data are treated as confidential and used solely for delivering platform functionality or support. No information will be shared with third parties without consent, except where legally required or for operational purposes under strict confidentiality agreements.

Privacy Policy

Your use of MedSpa Software is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal and business information in compliance with applicable data protection laws.

Amendments

MedSpa Software reserves the right to update or modify these Terms at any time to reflect product enhancements, legal changes, or service improvements. Updated versions will be posted on our website, and continued use of our platform signifies your acceptance of the revised Terms.

Contact Information

For questions about these Terms or any part of our services, please contact us:
Email: [email protected]